You can see our return policies through this link: https://trucksproshop.com/return-policy/
You can consult all the information about the warranty at the following link:
https://trucksproshop.com/return-policy/
Warranty policy
All products come with a warranty provided directly by the manufacturer. We are not responsible for product failures due to installation errors or shipping costs, except in cases of our own errors. Products that are altered or modified without the manufacturer’s consent may not be eligible for return or warranty assistance. While we facilitate warranty claims, we abide by the manufacturer’s decisions.
Warranty Period – Most products are covered by the manufacturer’s warranty for a certain period. Please refer to the documentation you received with your product for detailed warranty information.
Claim process
Inspection: All returned items will be inspected to determine warranty eligibility.
Action: Based on inspection, we or the manufacturer will repair, replace, or refund the product.
Shipping: Return shipping costs to our distribution center for warranty inspection must be paid in advance by the customer.
Exclusions
We will not be liable for any indirect, special, incidental or consequential damages, including inconvenience, labor, legal fees or other costs associated with the inspection or replacement of the product.
Transferability
Warranties are not transferable and remain in effect only as long as the original purchaser owns the merchandise and within the specified terms.
For assistance, please contact our customer service via the live chat located at the bottom right of the screen or by sending an email to [email protected]
